888-757-2582

Frequently Asked Questions About the Escapees Mail Service

On this page, you’ll find answers to the most common questions new subscribers ask about the Escapees Mail Forwarding Service. But if you have a question that’s not answered below, just contact us and we’ll be happy to help.

Signing up

Yes, the mail service is a benefit available only to members of the Escapees RV Club. There are many other benefits as well!

You will have a street address and a personal mail box (PMB) number on Rainbow Drive in Livingston, Texas. It will look something like this, although your street address and PMB will be different:

123 Rainbow Dr, #456
Livingston, TX 77399

If you’re domiciled in Florida or South Dakota, you will also receive an address in one of those states that you’ll use only for legal purposes, like voter registration or driver’s licensing.

We can’t assign your address until we have received all of your required sign-up forms and your payment.

As part of your signup process, you must complete Postal Form 1583. This form is required by law, and gives Escapees Mail Service the right to act as your mail-receiving agent. Identification is required in order to prevent people from using an assumed name.

No. Unfortunately, the US Postal Service requires us to send the original completed and signed form to the postmaster. 

No, you can be domiciled in any state. Although many members use their mail service address as their legal address for establishing domicile, it’s not required. Many other members keep their existing domicile, and use our mail forwarding service just for the convenience it offers.

Yes, you can use your Escapees Mail Service address in Texas, Florida or South Dakota as your residence address for driver’s licensing, vehicle titles, voter registration and other legal purposes. Please see our information on domicile for more details.

After we give you your new address, you can begin using it just as if you had moved to a new house. Notify any person or company that regularly sends you mail and give them your new Escapees Mail Service address. Also, change your address with the US Postal Service, either online or by filling out the paper form available at any post office.

Costs

We offer service in three different categories, with prices ranging from $95 to $135 per year. You also pay the actual cost of postage to forward your mail. When you sign up for the Mail Service, you will pay your annual service fee plus an enrollment fee and an initial deposit into your postage account.

There is an additional charge of $0.75 for packages that will fit in your mail file, or $1.00 for larger packages.

Our optional mail scanning service is an additional $10 per month. If you ask us to scan the contents of any of your mail, the charge is $0.50 per page.

If you choose to domicile in South Dakota or Florida, any mail sent to your address in that state will be forwarded to you through our Livingston, Texas mail center, at an additional cost of $1.00 per piece. To avoid these extra charges, you should use your South Dakota or Florida address only for legal purposes in those states, and supply your Texas address as your mailing address whenever possible.

No, we have no hidden charges.

We do not charge extra for special services, such as reviewing your mail on the phone or handling special requests.

Yes. If you cancel your service, the law requires us to continue to forward any mail we receive for you for six months. After that time, we will refund any remaining balance in your postage deposit account to you.

The enrollment fee covers the initial set-up of your mail service account. It also covers our legally-required forwarding services during the six months after you cancel your service.

Receiving mail

We will accept all classes of mail, as well as packages, certified, and registered mail.

Yes, we can accept letters and packages from all major courier delivery services.

Yes, there is an additional charge of $0.75 for packages that will fit in your mail file, or $1.00 for larger packages.

No, we do not have refrigeration available. Please send refrigerated or perishable items to another address.

Mail forwarding

Unless you instruct us otherwise, we will bundle and forward your mail by the most economical method for that mailing. Typically, this means that we’ll send lightweight envelopes of forwarded mail by First Class Mail, and heavier envelopes of mail by Priority Mail.

If you need your mail more quickly, you can specifically request us to use USPS Priority Mail, UPS, or FedEx. If you request FedEx, we offer overnight, 2-day, and 3-day Express Saver services at special discounted rates.

The time it takes to receive your mail depends on your distance from Livingston, as well as on intervening weekends and holidays. But in general, allow three to five business days to receive mail forwarded by USPS Priority Mail, and up to seven to ten business days to receive mail forwarded by first class mail.

We will forward your mail as often as you want. You can request us to forward your accumulated mail at any time, and we’ll normally send it out on the next business day. Or if you plan to be in one place for a while, you can set up a regular forwarding schedule (for example, daily, once a week or bi-weekly).

Category B and C subscribers can specify the types of mail they want to receive–first-class only, mail from non-profits, newsletters, advertisements, catalogs, magazines, newspapers, and/or travel guides & directories. We’ll destroy and discard everything else.

Category A subscribers receive all their mail, including “junk mail”.

Yes, if you’re a Category C subscriber, you can request special sorting–for example, specific magazine titles but not others, or catalogs from certain companies but not others. 

Yes, we can forward First Class envelopes to any international address. In addition, we can forward magazines, newspapers, and newsletters to addresses in Canada and Mexico.

Because each country has its unique rules and regulations governing what can be sent there–and because Escapees could be liable for large fines and the possible loss of our mail-receiving license for violating those rules–we unfortunately cannot forward packages and other mail to international destinations. We will be happy to hold this other mail until you return.

If you normally receive medications through the Escapees Mail Service, be sure to take an adequate supply of those medications with you when traveling out of the country, or make arrangements for your pharmacy to send it directly to you.

Subscriber service

Yes, it is 888-757-2582.

Our friendly staff is available Monday through Friday, 8 a.m. to 5 p.m. Central Time. We are closed on Federal holidays. You may leave a message if you call at other times, and we’ll call you back on our next business day.

You can also change your mail-forwarding instructions at any time through your secure mail service dashboard, or e-mail forwarding instructions or other inquiries to mailservice@escapees.com.  

Yes, we will be happy to check for a specific piece of mail or go through all your first-class mail on the phone. We can even open and read a particular mail piece to you if you want.

Sign up

Ready to enjoy the benefits of our Mail Forwarding Service? Visit our “Sign Up” page to get started and to download the required forms.